Personal Details

Name:	Philip Nevin
Address:	********* ********* ********** ************
Telephone:	***************
Date of Birth:	30th November 1966
Marital Status:	Married, 2 children
Nationality:	British
Interests:	These include an interest in sports and personal fitness, such as playing/watching football and running. I also play an active role in the local community as I am a Scout Leader in the local Scout Troop.
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Education & Qualifications

1978-1983:	Hillside High School , Liverpool GCSE Computer Studies, Mathematics, English Language, English Literature, Art and Design
Current Studies:	Knowsley C C, Liverpool BTEC HNC Computer Studies
Professional:	Administering Microsoft Windows NT v4.0 Diploma in Internet Studies NVQ Administration Level 2
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Career Details

1997 to Present:	Inland Revenue, Bootle Maritime
Job Title:	Revenue Officer/Information Technology Officer
Duties:	As part of the Information Technology Team, I am responsible for the development of I.T. systems throughout the whole of the Bootle Maritime Tax District. This includes the development of applications/processes through analysis, evaluation and implementation. Additionally I am responsible for the training of staff to ensure the smooth implementation of any new technology embraced.
Achievements:	I have been personally responsible for the production of number of unique and revolutionary spreadsheets which have helped to radically improve efficiency and accuracy within our District. These spreadsheets, having been approved by our Customer Service Team are now used throughout the office. At the time of writing a selection of these spreadsheet are currently being reviewed for acceptance at national level.
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1995 to 1997:	Inland Revenue Bootle Maritime
Job Title:	Self Assessment Revenue Officer
Duties:	Reporting to the Line Manager, part of my duties were to assist in the implementation of the Self Assessment System. Whilst the remainder of my duties comprised of manning the telephone helpline for the new system. This entailed explaining how the new system of Self Assessment differed from the old Pay As You Earn system, the implications of the new system and how to navigate and operate the system.
Achievements:	I thoroughly enjoyed the one to one contact on the telephone helpline and in particular the feeling of satisfaction at being able to help people solve both complex and straightforward problems was very rewarding.Additionally, as I was able to find the root of peoples problems quickly and easily. My line manager at the time stated that I had 'an outstanding ability to pitch my explanations at a level which the customer could understand'. This led to a number of thank you letters being received on my behalf.
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1992 to 1995:	Inland Revenue North West 3
Job Title:	PAYE Revenue Officer
Duties:	As part of a team, I was responsible for ensuring the accurate collection of tax from a large customer base. My duties included interpreting Government legislation to enable Notices of Assessment, Notices of Income Tax Code and general correspondence to be issued to customers and their Professional Representatives.
Achievements:	Soon after taking up this post it became evident that, due to my analytical prowess and my ability to make soundly based decisions, my expertise lay in interpreting legislation. This grew to such an extent that I soon became the focal point of enquiries within the office.
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Technical Experience

Systems Supported:	Windows 95, Windows 3.11, Windows NT v4.0 Microsoft Excel, Microsoft Word Microsoft Access, Microsoft Power Point Lotus 123, Lotus Word Pro Lotus Approach, Lotus Freelance Graphics, Lotus Screen Cam
Programming Skills:	Visual Basic, HTML Pascal, Cobol
Courses Completed:	Microsoft Administering Windows NT 4.0 Introduction to Windows 95 Internet Consultancy, Web Site Designer Advanced Excel 5, Advanced Word 6 Hardware and software evaluation-DISTINCTION Intermediate Access 2, Intermediate Power Point Introduction to structured programming & design-DISTINCTION Introduction to Information Systems-DISTINCTION Introduction to Networking & Data Comms-DISTINCTION
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Referees

Referees:	Available on Request
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Last Updated 1-DEC-98 10:00
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